After you have consulted the FAQs, if you have not found a solution to the problem, you may either send a message through the Contact Us page in SOLAR, or call the phone number on the job announcement (503) 986-3700 or TTY (503) 986-3854.
You can help by providing the following information:
1) Where were you in SOLAR when the problem occurred? (specific form, page, field, job announcement)
2) What were you doing (trying to do) when the problem occurred? (your specific actions)
3) When did the problem occur?
4) What happened (or did not happen)? What did the error message say? (If it was a numbered error message, what was the number?)